Contact Us

This is for TRADE customers with an active Barnes & Mullins account only.

If you are NOT a Trade Customer and have a problem with a musical instrument or product distributed by Barnes & Mullins, please contact the retailer from which it was purchased. They will take care of your needs.

So in order to return a product to us, please fill in the details below. Once submitted, we will be able to check and authorise the return request, then we will send you all the information you need to complete the process.

Please note: For all Peavey returns / warranty claims please visit our dedicated Peavey Warranty information page.


Account Information

What do you want to return?

Upload Supporting Image Files / Proof of Purchase

This is the area to upload your proof of purchase for customer returns and any images to help us understand the fault with your items.

Where shall we collect it from?